| Issue ID | 1501931 |
| Internal NHTSA # | 11133055 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 2500 |
| Model Year | 2013 |
| File date | 01/03/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - i received a recall notice for the driver's side airbag prior to receiving a recall notice for the passenger side airbag on march 2018. I took my sprinter to the dealership on september 12, 2018 for replacement. After receiving my sprinter back from the dealership, i noticed that only the driver side airbag had been replaced. I contacted the service department about this, and was told the passenger side airbag part was not available and would not be for several months. Considering how dangerous these airbags are, it seems that a wait time of currently seven months and expecting a delay of another several months is unacceptably long. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GAINESVILLE, GA |
| VIN pattern | WD3PE7CC4D5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |